CHADSTONE TOURIST SHUTTLE

Travel in comfort and style from the heart of Melbourne to Australia’s premier shopping destination with the Chadstone Tourist Shuttle. This complimentary service provides a seamless connection between Federation Square in the CBD and Chadstone – The Fashion Capital, making it easier than ever for visitors to enjoy a world‑class retail and lifestyle experience.

Departing daily from Coach Bay #1 at Federation Square, the shuttle whisks you 17 kilometres east to Chadstone in just 20–25 minutes, offering a stress‑free alternative to navigating public transport or traffic. On arrival, you’ll be welcomed at the Visitor Lounge on the Ground Level, conveniently located behind Saint Laurent and opposite Tiffany & Co, where your shopping adventure begins.

Bookings are essential to secure your seat, ensuring a smooth journey for individuals, couples, and groups of up to ten. Larger parties can arrange pre‑validated Tourist Shopping Passports in advance, unlocking exclusive offers across more than 100 luxury brands, Australian designers, and specialty stores. The shuttle is fully DDA compliant, with wheelchair access available on request, and offers practical amenities such as overhead lockers and luggage bays for shopping bags and folded prams. Free Wi‑Fi onboard and throughout Chadstone keeps you connected as you travel.

With departures scheduled throughout the day, the Chadstone Tourist Shuttle is designed to maximize convenience, allowing you to spend more time exploring the centre’s unrivalled mix of fashion, dining, entertainment, and lifestyle experiences. Whether you’re visiting Melbourne for the first time or returning to indulge in a day of retail therapy, this free service ensures your journey is as enjoyable as your destination.

The Chadstone Tourist Shuttle is more than just transport—it’s the gateway to a world of shopping, dining, and discovery, making every trip to Chadstone effortless and memorable.

High Lights

• Departure Point (Melbourne CBD): Coach Bay #1, corner of Flinders Street and Russell Street Extension at Federation Square.
• Arrival Point (Chadstone): Ground Level outside the Visitor Lounge (internal entrance behind Saint Laurent, opposite Tiffany & Co).
• Journey Time: Typically 20–25 minutes, depending on traffic.
• Cost: Complimentary for all passengers.
• Booking: Reservations are essential to guarantee a seat. Bookings can be made online.
• Capacity: Up to 10 people per booking; larger groups should contact Chadstone Tourism directly.

Important Notes

• Arrive 10 minutes before departure; booked seats not taken are released to walk‑up passengers.
• Accessibility: Fully DDA compliant; wheelchair access can be arranged via email.
• Children: Those aged 15 and under must be accompanied by a parent/guardian.
• Luggage: Overhead lockers and rear luggage bays are available for shopping bags and folded prams.
• Amenities: Free Wi‑Fi onboard and throughout Chadstone.
• Restrictions: No pets (except assistance dogs), no smoking, and no food/drink consumption onboard.