Refund & Cancellation Policy

All cancellations must be given in writing via text or email. The following cancellation fees apply:

• A fee of 8% is non refundable on all cancellations (integrated booking/service charges)
• $25 administration fee per booking applies on all cancellations. This does not apply if the operator cancels a booking.
• If more than 7 days notice is given, a full refund will be provided minus the administration fee
• If less than 6 days in advance, a full refund will be provided minus a $25 cancellation fee per booking and administration fee ($50)
• If less than 72 hours notice is given or failure to board, a refund will not be issued

Change of Date Policy

All changes must be given in writing:

• If changes are made more than 7 days prior to original booking there will be no
  additional charge. The rebooked date must be within 2 months. All changes are subject
  to availability.
• If last minute (less that 24 hours) a $25 fee per person will be charged to take the revised date. This
  may be considered a cancellation, and cancellation fees may apply.

Cruise Ship Cancellation & Refund Policy

• if the cruise liner fails to make port, a full refund will be issued minus a $25 administration fee per person
• if the cruise liner or shuttle service runs more than one (1) hour behind schedule, Midwest Adventure Tours has the right to alter or amend tours (this does not include providing partial or full refunds)
• if a passenger/s fail to board at the specific time instructed and within the allocated grace period, a refund will not be issued

If Midwest Adventure Tours is forced to cancel a booked tour or fails to deliver passengers at a
designated time resulting in passengers missing flights or cruise line departures, any prior
payments will be fully refunded. Midwest Adventure Tours operate in all weather, though
reserves the right to alter, amend or cut a tour short if circumstances or safety require.